A professional image and business protocol workshop
At the conclusion of the session, participants will:
Understand and appreciate why
image is important
Know what contributes to
Have techniques and resources to
enhance their own image for professional growth
Present a more professional image
in their interactions with clients, partners and suppliers
Introduction - 5 - 10 minutes
The introduction will focus on what a professional image is and why it is
important. This will be accomplished through the use of visuals, research
findings and brief facilitated discussion.
Components of a Professional Image
The following categories will be addressed:
Appearance and Wardrobe - 15 to 30 minutes
The focus will be overall grooming, clothing fit, construction, style, color
and wardrobe basics. Participants will receive a personal style assessment that
can be completed at the session or on their own depending on the time available.
Business Protocol and Etiquette - 20 to 40 minutes
This topic will emphasize communications (phone, email, fax, the art of
conversation, nonverbal communication, elevator speech), ethics, introductions,
appointments, meetings, business cards, invitations and replies, attending
business events, employee departures, business gift giving, recognition,
traveling, networking, volunteer service and fundraising, weekends and public
Participants will receive an Etiquette IQ that can be completed at the
session or on their own depending on the time available.
Summary and Q&A
An open Q&A will follow a brief review of what we covered.
For more information about this workshop
or to request a customized workshop contact:
Peggy Fayfich at 412- 848-7415